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Hotel · Kyoto · Kyoto

Henn Na Hotel Premier Kyoto Gojo Karasuma -Formerly Watermark Hotel Kyoto-

A 4-star hotel in Kyoto's Shimogyo district, a short walk from Ninja Dojo and Store, with 238 rooms and city views.

  • 238 rooms with city views
  • 5-minute walk from Ninja Dojo and Store
  • 24-hour reception and express check-in
8.7 Great 4460 reviews Booking.com 8.7 · 4460 reviews

About

Henn Na Hotel Premier Kyoto Gojo Karasuma -Formerly Watermark Hotel Kyoto-

Henn Na Hotel Premier Kyoto Gojo Karasuma sits in Shimogyo-Ku, about a 5-minute walk from Ninja Dojo and Store. The 4-star property spans 238 rooms, many with city views, and includes a lift, vending machines, and a 24-hour front desk.

Rooms feature air conditioning, heating, mini-bars, and soundproofing; select suites add coffee machines and bathtubs. The hotel also offers laundry, luggage storage, and wheelchair access.

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Central for sightseeing — Guests praise the proximity to the metro, shopping district, and attractions like Ichihime Shrine and Ninja Dojo.
  • Staff go out of their way — Reviewers highlight friendly and helpful staff who assist with luggage, give local tips, and organize Takkyubin deliveries.
  • Smart, comfortable rooms — Tatami mats, smart lighting, and modern amenities like soundproofing and city views create a cozy, stylish stay.

Worth weighing

3 to weigh
  • Housekeeping can be inconsistent — One guest noted their room was only refreshed with towels, not fully cleaned during a stay.
  • No pets allowed — The hotel does not permit pets, which may be limiting for some travellers.
  • No on-site parking listed — Guests arriving by car may need to arrange parking elsewhere, as none is offered on-site.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Premium King Suite

  • 2 King Size Beds

Double Room

  • 1 Double bed,2 Single beds

King Suite

  • 1 King-size bed

Suite

Family Twin Room

  • 2 Single beds

Superior Twin Room

  • 2 Single beds

Deluxe Twin Room

  • 2 Single beds

Premium Suite

  • 2 King Size Beds
  • City view
  • Shower
  • Non-smoking
  • Coffee machine

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Wi-Fi
  • No smoking on site
  • 24-hour reception
  • Lift
  • Safe deposit box

Services

  • VIP check-in/ -out
  • Express check-in/ -out
  • Luggage storage
  • Locker room
  • Housekeeping
  • Laundry

Room comforts

  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Mini-bar
  • Tea and coffee facilities
  • Electric kettle

Accessibility

  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Toilet for disabled
  • Bathroom for disabled

Food & drink

  • Restaurant
  • Welcome drink
  • Vending machines

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.7
Great 4460 reviews

Guest-rated 8.7/10 from 4,460 reviews

Booking.com · 8.7 · 4460 reviews
8.7Verified guest

“The location was excellent, close enough to the metro station. Our double room had an electric kettle, air conditioning, and a personal safe.”

8.7Verified guest

“Staff were super friendly and always available. Great location for attractions and fast food, with Soba Cafe Sarrasin nearby for tea or coffee. Smooth check-in and attentive service throughout.”

8.7Verified guest

“My room was never cleaned beyond towel changes, but it had nice views.”

8.7Verified guest

“Location was unbeatable, right by the central shopping district. Staff were amicable and accommodating, and the room was stylish with nice views.”

8.7Verified guest

“The hotel is beautiful with a serene lobby and water feature. My room was spacious and clean, with a comfortable bed on tatami mats. Staff helped with luggage and gave excellent local recommendations.”

8.7Verified guest

“The room was cozy with convenient lighting controls by the bed. Large windows offered good city views and soundproofing. Staff were genuinely friendly and helpful.”

04 — Location

Getting around Kyoto

The property sits in Kyoto.

Ninja Dojo and Store: About a 5-minute walk away, this is a hands-on ninja experience and shop — handy for a quick visit.

Ichihime Shrine: A short stroll from the hotel, this shrine is a quiet spot to explore without venturing far.

Shimogyo-Ku Daikokucho 195, Kyoto, Kyoto, 600-8161, Japan

Open in Google Maps

05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
273 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in runs from 15:00 to 23:59, and check-out is by 11:00.

Are pets allowed at the hotel?

No, pets are not allowed on site.

Does the hotel have parking?

There is no on-site parking listed, so you may need to find nearby options.

Is the hotel wheelchair accessible?

Yes, the hotel offers rooms and facilities for disabled guests, plus wheelchair access and adapted bathrooms.

What amenities are in the rooms?

Rooms include air conditioning, heating, a mini-bar, tea and coffee facilities, an electric kettle, and a flat-screen TV. Some suites add a coffee machine and bathtub.

Is there a restaurant on site?

Yes, the hotel has a restaurant, along with vending machines for snacks and drinks.

The bottom line

A smart, well-located Kyoto hotel with strong service and comfort, though housekeeping and parking come with caveats.

8.7High ratings for rooms and service, but keep expectations in check for cleaning.

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